想想也用了十七个年头。照常理说，我该是很了解及明白和女佣相处之道。
可惜，这次，我是认命了。
我的柬浦寨女佣把我的家搞得鸡犬不宁，没骗人，真的是‘鸡犬不宁’！
以下我就贴上我寄给代理的投诉信件，让大家了解一下女佣的问题可去到哪?
Dear sir/madam,
I am writing this to give you a true picture of this maid, Sea Kranh and wishing that you will put yourself in my shoes while reading this and help me out.
1. In the beginning, Kranh always cried, complained of headache, stomach ache, pain and tiredness every now and then within the first 24 hours. I have called your staff, Ms Oum Chin who had spoken to her on the phone. However, Kranh insisted on going back to Cambodia and refused to work.
2. My agent, Ms Cecilia Aw took her back to give her training on how to do very ‘basic’ house chores. After a few days, Cecilia sent her back to my place to work, along with the guidance of a skillful Indonesian maid.
During that time, her working attitude and performance were as bad but we tolerated as she has ‘improved’ a little by not rejecting working. Also one of my elderly people was admitted in hospital, we were truly in need of people to help with the house works. But she was still the same, always liked to sob, walking around restlessly when she did not want to work.
In fact, she is still the same now. Here’s how she behaved regularly…
3. As mentioned, I have my elderly admitted in hospital. Thought that she could not do the house chores; for a change, I sent her to take care of the sick instead. My aunt underwent a major surgery; she needed people to assist her. But I was shocked to learn that she did not stay in the room but roamed about outside the room talking to other maids.
I scolded Kranh and warned her not to leave my aunt. And she disappointed me again.
I arrived there, she was sleeping soundly, my family walked in with noise but she heard nothing. I can even snap her picture! My aunt asked me to take Kranh away since she was of no use.
In the end, I paid RM80 per 10 hours for the off-duty nurses to do the job while my aunt was in hospital for 10 over days.
I felt even more ashamed when the patient of the opposite bed complained that Kranh actually asked biscuits from her. I gave Kranh enough food. Whatever we ate, she had them. She even poured away the breakfast that my old people bought for her; twice.
I was very upset that she behaved this way. And all these scenarios in the hospital happened in just one (1) day!
She was sent back to Ms Cecilia again. But every time, she will request to come back to my place and agreed to work well yet it always turned out to be a lie.
4. Due to her attitude and poor performance, I just gave her easy job; sweeping, mopping, washing the dishes. I still hire local helpers to clean my house because she always came up with new ideas to refuse to work.
Sometimes in the evening, a breeze or wind brought in some dust and leaves. We asked her to sweep again but she refused and said that she had swept it that morning and her arms and hands are tired and painful.
There was once, she leaked the gas which eventually filled up my whole kitchen, fortunately no disaster happened as we found out sooner. So, boiling or cooking she could not handle too.
5. I have a Labrador dog, a very good and tame dog. When we asked Kranh to learn to bathe him, horrible thing happened. While we were working a lather of soap on my Clifford’s (the dog) back, she did the legs and the lower part of Clifford’s. After a few seconds, we saw blood drops dripped from Clifford’s penis! We quickly stopped her. I don’t know how that can happen or how did she do it, maybe with her nails but I do think she is insane. It was so fortunate that my Clifford did not bite her as we stopped her in time.
6. Today, unintentionally, I caught her red-handed while stealing food. It was the dog food that we had just prepared (it was actually clean and well cooked internal chicken organs) and asked her to keep in the fridge.
Because of this, we finally realized that she stole some other food too; on top of ample food were given. She would steal food like fruits, dates, biscuits and etc.
7. This was taken today while she was nowhere to be found. She was catching a nap at 1.15pm. I told her to wake up at 7am every day. We gave her an alarm clock. She woke up at 7.40am this morning and after a few hours, she sleeps again. She had never been early in getting up in the morning somehow.
I have been hiring maids for more than 16 years. I have had quite difficult maids before though but we managed to get it over and lived under the same roof harmoniously. But this Kranh is the unexpected worst maid that I can imagine. I thought it was the language barrier; she pretended she could not understand but to my surprise, friends and other people in my family heard her saying, ‘banyak letih’, ‘pain’, ‘can I?’ etc.
The agent here, Ms Cecilia has been helpful in trying to train her for me but Kranh is really difficult. I have no choice to send her back to your place.
From my observation and my family’s too. Kranh is a smart person. But she has no heart to work. She is lazy, she wants comfortable life and a lot of food but without working. That’s the main reason she wants to be back to my place, there’s less work and more food here. But she is cunning, manipulating and likes to lie. I can’t have a maid like this around; paying her every day but not performing.
I am truly disappointed with her.
这封信寄出后，吉隆坡的总代理也没回复，只叫我们把女佣送回去辅导。结果，送回来后还是老样子，情况更糟糕，有过之而无不及！
趁我不在家时，她干脆躲进房里睡觉。
家里的老人家唤她出来工作，她大声用她的家乡话呼喝回头，弄得老人家气急败坏。
她深懂得我们奈她无何，不喜欢就大声哭喊、开门出去溜达、在家里面来回踱步，把你弄得神经衰弱为止！
最可悲的是合约里说明没得换人，工作表现没担保！
她才来一个月，莫说薪金还没赚取，连预支的薪金都还没扣除。
这样的情形之下，是不准送回国的。
唯一可做的就是给他另找雇主。
我以为她不喜欢和老人家相处，因此，我的代理就让她去别些家庭试试。
结果，她一共试了四个雇主，每一个都耐不了几天就送回来了。
都是同样的投诉 ： - 她不肯工作，也不会工作！没见过这么难搞的女佣。
现在，她有了一个外号， 叫做 ‘极品’！(limited Edition)
而我却不知该如何！付了八千多零吉，得不到应有的服务，还得头痛该如何处置她！
为什么我国会和柬浦寨签署一个这么差劣条件的同意书，只有女拥有保障而雇主却可怜兮兮的？
有谁可以教教我？
后注：和一位做生意的朋友聊起。
她的业务需要很多的外劳，所以经常面对外劳问题，
她是一样的苦恼，亏损很大。
有一次，她的外劳逃跑了，但被她发现是在附近一间咖啡店里非法工作。
于是，她去报警抓他，哪知警察却说抓外劳不是他们的工作，叫她去移民厅。
去了移民厅，长官说：“Ah Moi, kau ingat kami sangat senang ar?" 把她气得七孔生烟。
她一再向他们理论，结果就敷衍她，说会采取行动。
她说，现在事过半年了，她还是见到那外劳在那工作！
她就白白的替人付了工作准证，人头税务，
工人却被人用了！
唉！你也是像我们那样的可怜雇主吗？
